Your Privacy Matters

Privacy Policy

We're committed to protecting your privacy and being transparent about how we collect and use your data.

Last updated: 10/9/2025

Data Security

Your data is encrypted and stored securely using industry-standard protocols.

Transparency

We clearly explain what data we collect and how we use it for your benefit.

Your Rights

You have full control over your data with rights to access, modify, or delete it.

1. Information We Collect

We collect information you provide directly to us, including:

  • Personal Information: Name, email address, phone number, company details
  • Account Information: Username, password, preferences, and settings
  • Communication Data: Messages, support tickets, and feedback you send us
  • Payment Information: Billing details and transaction history (processed securely)
  • Usage Data: How you interact with our services and website analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our AI marketing services
  • Process payments and manage your account
  • Send important updates and notifications
  • Provide customer support and assistance
  • Personalize your experience and recommendations
  • Analyze usage patterns to improve our platform
  • Comply with legal obligations and prevent fraud
  • Send marketing communications (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

  • Service Providers: Trusted partners who help us operate our business (payment processors, email services, analytics)
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share information with third parties

4. Data Security

We implement comprehensive security measures to protect your information:

  • Encryption: All data is encrypted in transit and at rest using AES-256 encryption
  • Access Controls: Strict access controls and authentication requirements for our team
  • Regular Audits: Periodic security audits and vulnerability assessments
  • Secure Infrastructure: Cloud hosting with enterprise-grade security features
  • Incident Response: Comprehensive plan for handling any security incidents

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access & Portability

  • Request a copy of your personal data
  • Export your data in a portable format

Correction & Deletion

  • Correct inaccurate information
  • Request deletion of your data

Processing Control

  • Object to certain processing activities
  • Restrict how we process your data

Communication Preferences

  • Opt out of marketing communications
  • Manage notification preferences

6. International Data Transfers

As a global company with offices in Malaysia, UAE, and USA, we may transfer your information internationally. We ensure adequate protection through:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions for countries with equivalent privacy protections
  • Appropriate safeguards and security measures for all transfers

7. Contact Us About Privacy

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:

Response Time

We respond to all privacy requests within 30 days

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

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